National Geographic Traveler's "Stay List"
"A superb experience."
"Now that we're home again, I'd like to take a moment to thank you and Linda Janes for your very helpful advice and assistance in the days leading up to our first visit to St. Croix and The Buccaneer (Feb 25 -March 5), with matters such as airport transfers and first-night dinner reservations. And our eternal gratitude goes to whomever made the decision to upgrade us to a
Deluxe Ocean Front room! As 25-time visitors to Bermuda, and having stayed and/or dined a number of times at the "best" hotels there, I must say that I believe The Buccaneer either equals or exceeds them in all aspects of consideration and enjoyment to the hotel guest. We just cannot think of any area where The Buccaneer fell short. So, on behalf of myself and my wife,
Debbie, many thanks for a great vacation. We'll be back.
"
"My wife Sue and I ... spent a great deal of time surfing the web as I indicated and finally chose your resort hotel based on your website and the reviews we read. We had a really marvelous time and would like to return someday. We were particularly struck by the attitude of your entire staff. You and your guests are very well served by these pleasant, helpful professionals. I have traveled the world extensively and can honestly say that the Buccaneer staff has mastered the art of customer service to a degree that I have not previously experienced.
Bottom line: across the board, we could not have had a better experience.
"
"I would like to share a little bit about my outstanding stay at The Buccaneer. First, I would like to tell you about the amount of research that I put toward my vacations. I get to travel so few weeks a year that I try to do everything to insure a most memorable experience. I picked YOUR resort, not the island. We simply chose to stay for the wonderful things we had read about The Buccaneer.
We checked in on Sunday, August 24 and had learned that Emmy had upgraded us to an oceanfront room right on the beach. That was splendid, but even more so was the champagne chilling in our room waiting for us. I had e-mailed your resort to let them know it was our second anniversary. Large resorts would have never added such special touches! Thank you for thinking of us.
The service was impeccable to say the least! Marcia at the front desk and Emmy in concierge made dinner reservations and excursion arrangements for us all week. One evening I was telling Marcia about how much I wanted a lobster and five minutes later she had arranged a cab and we had dinner reservations for lobster! Your bartenders, wait staff for every meal, pool personnel (Lori and Paul are just fabulous) are just all to wonderful to mention. I just couldn't imagine having a better time anywhere! Thank so much for providing above and beyond excellent service. We will return next year and recommend you to everyone we know!"
"I stayed in your hotel about two years ago with my parents, and I loved it so much that now I would like to come back for my honeymoon..."
Excellent. Love the history and the look and feel.
A beautiful property, excellent staff and wonderful variety of activities. We loved how relaxed and friendly everyone was. Everyone took good care of us. We were impressed by how much was provided.
"Dear Mrs. Armstrong. Thanks for the informative tour. In addition to the information, it was tangible evidence of your hands-on leadership. Wonderfully managed across the board. All employees seem to have internalized the mission statement. Bravo! All of the wait persons & concierges seemed to thoroughly enjoy our 14 month old grandson's antics. That does much for grandparents hearts."
"I loved my stay here! It was extremely relaxing and felt like paradise."
"The hotel & surroundings swept us away & we got engaged!"
"Old world charm. Fantastic restaurant view, food & service. Everyone friendly and helpful."
"Wonderful ambiance, old-world luxury without stuffiness. We loved it - everyone was so gracious."
"It's beautiful! One of the best in the Caribbean. Breakfast is wonderful, staff excellent, room beautiful, beach breathtaking."
"Combines the character of a historic hotel & the facilities of a modern hotel all in an unbelievably picturesque setting."
"The best resort I have ever had the pleasure to stay in."
"Beautiful hotel with views that are gorgeous!"
"This hotel is fabulous not to mention the ground it covers. It is just breathtaking and the most beautiful view of the ocean I have ever seen."
"We had an excellent and luxurious stay here which fulfilled all our best expectations. Thank you!"
"I never do questionnaires but waived my rule this time because we had such a great time. I spend 120 nights a year in hotels. This one I ll remember."
"The excellent staff is your best asset - makes the stay enjoyable - you feel like family. The grounds are beautiful."
"Service is more than we expected. We have never been treated so well. You set the bar high - so high that few will ever compare. "
"Your staff is above all others. All aspects are A++."
"The service was noteworthy, even for a jaded, well-travelled New Yorker; the staff extraordinarily helpful"
"VIP is an understatement. Customer service was amazing."
"This hotel has some of the most excellent service, to me it's quality of service ([is)] top class"
"Liked best-They call you by name & remember you always at breakfast, dinner, everywhere. Staff comments- Very friendly & great service customer oriented."
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